How Scooper Heroes handles your information.

Effective November 17, 2024

Scooper Heroes Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to Scooper-Heroes.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Scooper Heroes include Scooper-Heroes.com. The Scooper Heroes website is a Marketing & Promotions site. By using the Scooper Heroes website, you consent to the data practices described in this statement.

Collection of Your Personal Information

In order to better provide you with products and services offered, Scooper Heroes may collect personally identifiable information, such as your:

• First and last name
• Mailing & physical address
• E-mail address
• Phone number
• Information about your home such as gate locations and areas to be cleaned
• Information about your pets including names & birthdays

If you purchase Scooper Heroes' products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Scooper Heroes may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income, and locations.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Scooper Heroes' public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include registering for an account, entering a sweepstakes or contest, signing up for special offers, sending us an email message, or submitting payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of Your Personal Information

Scooper Heroes collects and uses your personal information to operate and deliver the services you have requested. Scooper Heroes may also use your personally identifiable information to inform you of other products or services available from Scooper Heroes and its affiliates.

Sharing Information with Third Parties

Scooper Heroes does not sell, rent, or lease its customer lists to third parties.

Scooper Heroes may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information, including e-mail, name, address, and telephone number, is transferred to the third party. Scooper Heroes may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Scooper Heroes, and they are required to maintain the confidentiality of your information.

Scooper Heroes may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: conform to the edicts of the law or comply with legal process served on Scooper Heroes or the site; protect and defend the rights or property of Scooper Heroes; and/or act under exigent circumstances to protect the personal safety of users of Scooper Heroes, or the public.

Scooper Heroes may utilize user information on third-party advertising platforms such as Google Ads, Facebook Ads, other social media sites, and marketing channels. Scooper Heroes may also conduct user surveys with third-party software with information collected.

Opt-Out of Disclosure of Personal Information to Third Parties

In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know the categories of personal information that we disclosed about you for a business purpose.

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt out of the disclosure of your personal information. If you exercise your right to opt out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt out of the disclosure of your personal information, email scooperheroes.service@gmail.com.

Tracking User Behavior

Scooper Heroes may keep track of the websites and pages our users visit within Scooper Heroes in order to determine what Scooper Heroes services are the most popular. This data is used to deliver customized content and advertising within Scooper Heroes to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Scooper Heroes. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Scooper Heroes website.

Use of Cookies

The Scooper Heroes website may use cookies to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. If you personalize Scooper Heroes pages, register with the site, or use services, cookies help Scooper Heroes recall specific information on later visits. You can usually modify your browser setting to decline cookies, though doing so may limit interactive features.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage users to read privacy statements of any other site that collects personally identifiable information.

Security of Your Personal Information

Scooper Heroes secures your personal information from unauthorized access, use, or disclosure. Scooper Heroes uses SSL Protocol for this purpose. When personal information, such as a credit card number, is transmitted to other websites, it is protected through encryption such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. You acknowledge that there are security and privacy limitations inherent to the Internet which are beyond our control.

Right to Deletion

Subject to certain exceptions, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records
• Direct any service providers to delete your personal information from their records

We may not be able to comply with deletion requests if the information is necessary to complete a transaction, provide a requested service, detect security incidents, protect against malicious or illegal activity, debug errors, exercise free speech or other legal rights, comply with law, or use the information internally in a lawful manner compatible with the context in which you provided it.

Children Under Thirteen

Scooper Heroes does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Users may opt out of receiving any or all communications from third-party partners of Scooper Heroes by emailing scooperheroes.service@gmail.com, calling 708.739.4317, or replying "Stop" to SMS messages.

E-mail Communications

From time to time, Scooper Heroes may contact you via email for announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our services, we may receive a notification when you open an email from Scooper Heroes or click on a link therein. You may opt out of marketing or promotional emails by clicking the unsubscribe button.

SMS/Text Communications

Users who receive a free quote on Scooper-Heroes.com and provide their phone number agree to receive calls and text messages from Scooper Heroes, including for marketing and promotional purposes. Users may opt out of these messages in the future by replying "stop".

From time to time, Scooper Heroes may contact you via SMS/text message for announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To stop receiving marketing or promotional SMS messages, reply "stop" to the SMS message or email scooperheroes.service@gmail.com to be removed.

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

Changes to This Statement

Scooper Heroes reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating privacy information. Your continued use of the website and/or services after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by that Policy.

Contact Information

Scooper Heroes welcomes your questions or comments regarding this Statement of Privacy. If you believe that Scooper Heroes has not adhered to this Statement, please contact Scooper Heroes at: